Coco Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Coco mobile application and related services (the "Service") operated by Cerulean Ventures LLC ("Coco," "we," "our"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and be the parent or legal guardian of the child(ren) in whose care the Service is used, with legal authority to consent to the collection and use of the child's information as described in these Terms and the Coco Privacy Policy. A non-guardian caregiver (such as a babysitter, nanny, or relative) may use the Service only through an account created and controlled by the child's parent or legal guardian, and may not create a separate account or independently provide child information. Children may not create accounts or use the Service directly. Coco may implement reasonable measures to verify that an account holder is an adult.

2. Description of the Service

Coco helps parents discover child-friendly activities, places, and events. Listings may come from Coco research, public information, and third-party providers. Coco does not own, operate, supervise, or endorse listed venues or events.

3. Accounts

You are responsible for maintaining accurate account information and safeguarding your login credentials. Coco may suspend or terminate accounts that violate these Terms.

4. Child Information

Coco is directed to parents, legal guardians, and other adult caregivers, not to children. You may provide limited child information (such as first name and birth month/year) solely to personalize recommendations, and only if you are the child's parent or legal guardian with authority to provide such information on the child's behalf. Coco does not knowingly collect personal information directly from children and does not knowingly permit children to create accounts or interact with the Service directly. If Coco learns that a child has provided personal information directly without verified parental consent, Coco will take steps to delete that information.

4a. Parental Rights and Data Retention. You may review, correct, or request deletion of any child information you have provided at any time by contacting info@mycocoapp.com. Coco retains child information only for as long as necessary to provide the Service or as required by law, and will delete it upon a verified parental request or upon closure of your account.

5. AI Recommendations

Some recommendations are generated using artificial intelligence and automated systems. They are provided for informational purposes only, may contain errors or omissions, and should not be relied upon as guarantees of safety, suitability, availability, or accuracy. Parents remain solely responsible for evaluating activities and supervising children.

5a. At-Home Activity Disclaimer. Coco's at-home activity ideas are provided for inspiration and entertainment purposes only. Parents and caregivers are responsible for determining whether an activity is appropriate for their child and for providing appropriate supervision. Activities may involve household items, furniture, movement, or other materials that could present risks if used improperly. Never leave a child unattended during an activity, and always use your judgment based on your child's age, abilities, and individual needs. Coco does not guarantee that any activity is safe or suitable for every child. This disclaimer is subject to the Limitation of Liability in Section 13.

6. Beta Services

During beta testing, features may change, be removed, or become unavailable without notice. Coco does not guarantee uninterrupted availability or preservation of beta data.

7. Third-Party Venues

Coco is not responsible for injuries, losses, disputes, cancellations, pricing changes, or other issues involving third-party venues or organizers. Parents should independently verify hours, pricing, availability, accessibility, and safety before attending.

8. Subscriptions (Coco+)

Certain features may require a paid subscription ("Coco+"). Pricing, billing frequency, and free trial length (if any) will be disclosed before you subscribe. Subscriptions automatically renew for successive periods at the then-current price unless canceled at least 24 hours before the renewal date through the applicable app store account settings. Free trials automatically convert to a paid subscription unless canceled before the trial ends; where required by law, Coco will provide a reminder notice before conversion. Fees are non-refundable except where required by law.

9. Acceptable Use

You may not misuse the Service, scrape or copy Coco's database, reverse engineer the Service, interfere with its operation, introduce malware, impersonate others, or use automated systems to compete with Coco. Violations of this Section may result in suspension or termination of your account as described in Section 3.

10. Intellectual Property

The Service, database, recommendation engine, branding, trademarks, and related intellectual property belong to Coco or its licensors. You receive only a limited, revocable, non-transferable license for personal, non-commercial use.

11. Feedback

Any suggestions or feedback you provide may be used by Coco without restriction or compensation.

12. Disclaimer of Warranties

The Service is provided 'AS IS' and 'AS AVAILABLE' without warranties of any kind. Coco does not guarantee that recommendations, listings, or third-party information are accurate, complete, current, or suitable.

13. Limitation of Liability

To the fullest extent permitted by law, Coco shall not be liable for indirect, incidental, consequential, special, or punitive damages, except to the extent such damages arise from Coco's gross negligence, willful misconduct, or fraud. Subject to that exception and to the fullest extent permitted by law, Coco's total liability shall not exceed the greater of (a) the amount paid by you to Coco during the preceding 12 months, or (b) $100. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Coco and its affiliates from claims arising from your misuse of the Service or violation of these Terms.

15. Force Majeure

Coco is not liable for delays or failures caused by events beyond its reasonable control, including internet outages, cloud provider failures, natural disasters, labor disputes, governmental actions, or other force majeure events.

16. Privacy

Your use of the Service is also governed by the Coco Privacy Policy. If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) gives you the right to confirm whether Coco processes your personal data, access it, correct inaccuracies, request deletion, obtain a portable copy, and opt out of certain processing, including targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. You may exercise these rights, and appeal a decision on your request, as described in the Coco Privacy Policy or by contacting info@mycocoapp.com.

17. Changes

Coco may modify these Terms or the Service. Material changes will be communicated through the app or by email before taking effect.

18. Governing Law & Arbitration

These Terms are governed by Virginia law. Except where prohibited by law, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Loudoun County, Virginia or conducted remotely at your election. YOU AND Coco EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. You may opt out of this arbitration agreement by sending written notice to info@mycocoapp.com within 30 days of first accepting these Terms. If any part of this arbitration agreement is found unenforceable, the remainder shall remain in effect, except that the class action waiver may not be severed from the arbitration requirement. Matters not subject to arbitration, or as to which you have validly opted out, shall be heard exclusively in the state or federal courts located in Loudoun County, Virginia.

19. Contact

Questions may be sent to info@mycocoapp.com.